Opportunity intelligence
Find value movement across recharge, product, care and service context without turning every observation into an action.
The platform
Governed orchestration above the systems operators already trust.
HeuriTel reads context, shapes actions, gates execution and records evidence while billing, consent, entitlement and service state remain authoritative.
Open the product demoGoverned orchestration
Route each moment through policy, consent, entitlement, commercial and human authority gates before activation.
Evidence operations
Keep assignment, execution, receipts, exceptions and remedies attached to the outcome trace.
What changes
The operator keeps authority. HeuriTel changes the speed and quality of decisions.
The platform is most useful where many systems already know part of the truth, but no single workspace can decide, act and prove the outcome safely.
HeuriTel reads billing, entitlement, service and consent state through governed adapters. It does not become the new system of record.
Recommendations are packaged as proposed actions with reasons, commercial constraints, approvals and no-action paths.
USSD, app, agent, SMS, partner and merchant surfaces can activate the same decision grammar without forcing customers into a new app.
Operating layer
HeuriTel sits between customer moments and operator authority.
Subscriber movement, recharge, care, channel, product and service state.
Opportunity, price, journey, partner route, AI route or no-action recommendation.
Consent, spend, entitlement, service state, human approval and commercial thresholds.
USSD, app, agent, SMS, partner, merchant, employer or AI provider execution.
Assignment, receipt, cost, exception, remedy and incrementality evidence.
No action is just an AI suggestion.
Every recommendation must survive policy gates, economics, customer context and evidence requirements before it reaches a channel or partner.
MomentAgentGateActMeterEvidence